How Do West Texans Really Feel About Self-Checkout?

When it comes to self-checkouts, there are two kinds of people in West Texas: those who absolutely refuse to use them, or people like me who would rather scan 64 items incorrectly than talk to anyone at all.

I don't mind self-checkout. It's especially nice having complete control over how my items are bagged, but I totally get why it isn't for everyone.

Avocado Bandits?

First off, the self-checkout has a way of making you feel like a criminal during the entire transaction. The machine beeps and yells about the "unexpected item in bagging area!" You freeze, look around, and wait for an employee to speed walk your direction like you're committing a felony. Even after they figure out you're weren't committing a crime, they still kind of look at you like you've got avocados in your pockets.

"Hurry Up!"

There's also a tremendous amount of pressure to get through them fast when there's a line of people behind you. You're busy struggling to scan onions or find the code for bananas while everyone grumbles. It can be pretty overwhelming.

The Little Guys

The number one reason I think West Texans don't like self-checkout, though, is that it takes away a job from someone who might really need it. Big companies get bigger, and the little guy gets even smaller.

I'd give up the convenience of bagging my own groceries and avoiding chit-chat with strangers immediately to keep someone employed. I think most of us in West Texas would, actually.

How far is too far when it comes to robots in the workplace? I'd love to hear from my readers. Please email me at Chrissy.Covington@townsquaremedia.com, and let's take the convo a step further.