An Open Letter to People in the Drive-Thru in Lubbock

Some things have to be said here. This is a note to the cars and trucks in the drive-thru ahead of me:

Dear Fast Food Fan,

Both you and I hope you get a fast and tasty drive-thru order. For that to happen, there are some things you should do.

At some point, you chose this fast-food restaurant, so how is it that you have absolutely no idea in hell what you want when you get to the screen? Did you not at one point think, 'a taco would be great,' so you went to the taco place? Well, then order a damn taco. Nobody has time for your "hmmms..." and "just a seconds."

Next on the list, how about you be less of a pain in the ass when it comes to special orders? We both know you'll have a hissy-fit over a pickle, so why not just get it with a pickle, then pull it off yourself? You are slowing down the operation because these places are built to make the same thing over and over and over again.

Let's not forget that paying attention is also important. I'm convinced that most orders that come back bad are because you didn't order, or listen back to your order, correctly.

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Once again, my little secret is that I cannot remember the last time someone got my order wrong. It's because I speak clearly, I know what I want and I listen back to my order. I also check the bag before I drive off. I still haven't spotted any problems.

Let's also say that paying attention also applies to when to scoot up and having your money ready. It never ceases to amaze me at any drive-thru when people act surprised when it's time to pay.

So, Mr. Car-in-front-of-me, please give these things a try and watch how your fast food experiences get better and better.

Yours in deliciousness,

Wes "White Chocolate" Nessman